Shipping Policy

1. Destinations and charges

Available delivery destinations and delivery charges are shown at checkout. A destination is available only if checkout accepts the delivery address and presents a delivery method. RRROOD does not promise delivery to every country or territory.

Delivery charges are added at checkout unless a product or offer expressly states otherwise. The total payable amount is shown before the order is placed.

2. Production and delivery time

Most RRROOD prints are produced after an order is accepted. Any delivery date or delivery period shown before checkout or in the order confirmation is an estimate unless expressly agreed as binding. Unless a different period is agreed before purchase, goods will be delivered without undue delay and no later than 30 days after the contract is concluded, as required by applicable consumer law.

If delivery is delayed, contact orders@rrrood.com. Your statutory rights relating to late or failed delivery remain unaffected.

3. Address accuracy and changes

You are responsible for providing a complete and accurate delivery address. Contact orders@rrrood.com immediately if it needs correction. Because production and fulfilment can begin quickly, we cannot guarantee that an address or order change can be made after the order is placed.

We may charge direct re-delivery or recovery costs caused by an incorrect or incomplete customer-supplied address, but only where permitted by applicable law.

4. Carriers, split shipments, and delivery risk

We may use third-party production partners and carriers, and an order may arrive in more than one parcel. RRROOD remains responsible for delivery until you, or a person designated by you other than the carrier, receives the goods, except where you independently appoint a carrier not offered by us.

5. Customs and import charges

For delivery outside the applicable domestic customs area, import duties, taxes, brokerage, or customs-processing charges may apply. Unless checkout expressly states that these charges are included, they are not included in the product price or delivery charge and are the recipient's responsibility. Customs authorities and carriers determine these amounts; RRROOD cannot control or pre-confirm them.

Do not order if you are unwilling to accept charges clearly disclosed as excluded before purchase. Nothing in this section permits undisclosed charges to be added by RRROOD after an order is placed.

6. Loss or damage

If tracking shows a problem, the parcel does not arrive, or the goods arrive damaged, contact orders@rrrood.com promptly. Keep the item, packaging, and shipping label while the claim is reviewed. RRROOD will work with the carrier or production partner and provide any remedy required by applicable law.

Last updated: 17 August 2026.